I figured I would post this because it's super rare these days that a company actually does the right thing. A couple of weeks ago I powered on my Rode Wireless Go mic setup to shoot a video, and the receiver wouldn't power on. I figured the battery had died and plugged it into power. It showed that it was fully charged, but the power button did nothing. It wouldn't power it on. I started a warranty claim with Rode, and though they took about a week to get back to me, they did send me a prepaid shipping label. I sent the mic setup to them, didn't hear a damn thing for like two weeks, and yesterday a whole new mic setup was delivered.
Not great at communication but hey, they came through and replaced a defective product. Yay!
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